Testimonials 4.5/5 based on 93 reviews
MARY ASHFORD
"The driver was professional, on time and friendly. "
26 Feb 2021
Verified Rider
SARAH CROOT
"Punctual and on time, only issue on way back was middle seatbelt we couldn’t get to work took about 5 mins to get it to work"
17 Sep 2020
Verified Rider
LOUISE EASTWOOD
"Cancelled within an hour of booking although money taken from my account and still not received a refund 6 days later "
12 Sep 2020
Verified Rider
ANGELO PIRA
"Very good driver "
31 Aug 2020
Verified Rider
ANGELO PIRA
"f"
31 Aug 2020
Verified Rider
LIZZY SMITH
"Friendly driver, arrived early "
03 Aug 2020
Verified Rider
IRINA BOGDANOVA
"Great service . Easy to book online."
18 Jul 2020
Verified Rider
TSVETANKA DIMITROVA
"Good service"
12 Jul 2020
Verified Rider
LYNN DOLMAN
"Great. Will use you again. Thank you very much."
22 May 2020
Verified Rider
RACHEL KIELY
"Excellent service"
26 Sep 2019
Verified Rider
MARIE SHOULDER
"Excellent service, thank you. "
30 Oct 2018
Verified Rider
FRANCESCA FORESI
"Kind and professional drivers, on time and very helpful."
20 Jul 2018
Verified Rider
TAMSIN CYPLES
"Absolutely fine, the taxi's turned up promptly. The only slight confusion was on the return journey, the driver asked if it was going on account.. But we had already prepaid? I put him right and then he seemed OK with this. "
12 Dec 2017
Verified Rider
HARRIET COPPOCK
"Easy & efficient booking process. Great driver - on time & polite
Shame the price is so high as was £14 for just a 3 mile journey...."
07 Nov 2017
Verified Rider
DANICA SPITERI
"My outward journery - birmingham to st george's i was provided with a taxi that smelt of cigarette smoke. I was almost going to be sick by the end of the journey, due to the smell. The driver was very nice however.
Kindly ask if passengers would like a non-smoking taxi or if they have no preference.
The return journey, I needed to change the pick up time, and I called in 10 hours in advance and it was arranged.
However, I felt very cheated when I was told there was a £10 charge.
Next time I will not book a return journey, but leave it for a later stage, as it turned out a more expensive choice when I planned and paid in advance!
"
30 Oct 2017
Verified Rider
PAUL CLARKE
"Could not fault service."
11 Oct 2017
Verified Rider
AMANDA DEEKS
"thank you"
21 Sep 2017
Verified Rider
AMANDA DEEKS
"thank you"
21 Sep 2017
Verified Rider
JENNY NEWMAN
"Overpriced - if I'd realised, I would have called to book a taxi directly on the day as I was charged more than 1/3 more by prebooking. "
11 Sep 2017
Verified Rider
JESSICA SCHOFIELD
"This was my first booking with TaxiCode and I was very pleased. I got a call before my event to provide me with the phone number in case I had any changes to my plans and I thought that was a really nice touch to the service. I couldn't fault TaxiCode at all and I'd definitely use them again."
05 Dec 2016
Verified Rider
NICOLA SHIRLEY
"On time, Clean car , good service"
10 Nov 2016
Verified Rider
SARAH GREEN
"all fine "
16 Sep 2016
Verified Rider
ANNA MESTRES-MISSE
"It was great to be able to easily pre-book the taxis and pay the taxis online. On the day I didn't have to worry about anything, also Alpine taxis were fantastic."
07 Sep 2016
Verified Rider
FIONA SULLIVAN
"This was a really easy to use online booking and paying service and I was impressed with the reliability of the taxis. Everything went as expected, the drivers were punctual and polite and the cars were very clean and comfortable. An excellent service overall, I would definitely use it again."
22 Aug 2016
Verified Rider
DONNA WOOLLANDS
"Fantastic service, and I love the text messaging service with car details it makes me feel safe to travel alone."
22 Aug 2016
Verified Rider
WATHSAL KARUNARATNE
"Excellent service. Will use again."
13 Aug 2016
Verified Rider
ISABELLE ZUCHELKOWSKI
"Very accommodating. On schedule. Friendly. Maybe could be a little more affordable. "
19 Jul 2016
Verified Rider
AGNIESZKA
"I booked a taxi online lass then 24 hours before my pick up. Good flexible service, punctual. I recommend without hesitation!"
13 Jul 2016
General Feedback
JOHN CAVEY
"Good service overall and timing, driver and journey were excellent but would like confirmation of booking 24 hours before when the booking was made some time in advance."
26 Jun 2016
Verified Rider
JUSTE DAMBRAUSKAITE
"For a first time in a long, I have been amazed about the taxi service!
I did the booking online - all so smoothly. On the pick up day, the driver called by himself to confirm about the pick up - such a nice and polite person!
Great job!!!
Many thanks for you and all the best!!!"
08 Jun 2016
Verified Rider
GILLIAN BLACK
"would recommend without hesitation!
"
22 May 2016
Verified Rider
JOHN DONLON
"Very poor service and rude driver."
08 Apr 2016
General Feedback
MICK HOLME
"Exactly what i needed with both journeys to and from the airport being ontime with proffesional staff."
25 Feb 2016
Verified Rider
JUDITH ENGELSEN-DAUB
"Best cabbie ever! "
19 Jan 2016
Verified Rider
JUDITH
"Great! "
15 Jan 2016
Verified Customer
LIBBY BULL
"Been with this taxi company before, for a large party, great deals, great service and sort it all out for you! "
13 Jan 2016
Verified Customer
MRS L. BAILEY
"Outward journey arrived 1 hour late had to be chased via text and answerphone. Driver got lost between Swadlincote and Donisthorpe even though he had sat nav.
Return journey driver not waiting at arrivals with name card as arranged had to chase again and find driver ourselves in car park. "
11 Jan 2016
Verified Rider
GEORGINA KING
"Booked a taxi and paid immediately with John Port Travel who cancelled our booking leaving us with just over 24 hours left to find another taxi! Not a happy customer. Have attempted to rebook with another company at a higher cost! "
30 Dec 2015
Verified Customer
JOHN POPIKA
"It was a longish journey so nice to have someone that was quite chatty to pass the time with."
22 Dec 2015
Verified Rider
LESLIE EAMES
"Very good service, on time good journey."
21 Dec 2015
Verified Rider
CHARLIE SMITH
"Very very convenient"
14 Dec 2015
Verified Customer
STELLA DOWNS
"Excellent service - on time and reasonable price for the journey"
11 Dec 2015
Verified Rider
HARALD FAABERG
"smooth so far :-)"
09 Dec 2015
Verified Customer
DEAN STOAKES
"super!"
03 Dec 2015
Verified Rider
DIANE
"I've used Alpine Taxis for over a year now as I don't have much sight. Always a fabulous service very friendly and helpful. Very prompt and goods rates. Also nice that they remember,me when I phone to book, nice touch guys ! Definitely recommend. "
02 Dec 2015
General Feedback
SCOTT CARPENTER
"Good service"
23 Nov 2015
Verified Customer
PETER GLOVER
"Very easy to create an account and book"
17 Nov 2015
Verified Customer
ALAN HOLMES
"Great Service on time and excellent at busy pick up."
06 Nov 2015
Verified Rider
STEPHEN MAGUIRE
"Easy to do and straightforward"
04 Nov 2015
Verified Customer
ANDREW LEECH
"taxi co didnt show up and had no record of booking"
30 Oct 2015
Verified Customer
JULIE LUCAS
"Site crashed a couple of times during booking but could be down to our broadband connection."
11 Oct 2015
Verified Customer
JACKIE
"I have used this company a few times. Always found the staff and drivers help full. Appreciate the conformation texts and vehicle details, reassuring to a female travelling alone. "
03 Oct 2015
General Feedback
SIMON CLEWES
"Great taxi service app, our taxi arrived on time very clean dropped us off in Nottingham, and picked us up. phoned to change times as cricket finished a day early more than helpful to change times. Will definitely be using the app again and alpine taxis "
10 Aug 2015
Verified Rider
JONATHAN PITCHFORK
"All good but turning up 20 mins early put a bit of unwanted pressure on. Still better that than late!"
06 Aug 2015
Verified Rider
JULIE MITCHELL
"Fantastic this second experience of using Taxicode. Very professional driver, very clean car, excellent price too - journey cannot be faulted and will be using them again."
22 Jul 2015
Verified Rider
JULIE
"Fantastic service and great price."
22 Jul 2015
Verified Rider
FLORIN RADU
""
10 Jul 2015
Verified Rider
EDDIE YOUNG
"Extremely dissatisfied. Will never book again for future business meetings."
09 Jul 2015
Verified Rider
CHRIS PLANT
"I love the booking system through Taxicode
Can I also add that the company provided, Alpine Taxis in Burton, were most efficient and accommodating company I have dealt with over many years of travel.
The driver was a pleasure to meet, the office were as helpful as I could wish for and I will be recommending both taxicode and Alpine taxis to both my business associates and friends.
Chris Plant
Director
Birmingham Chambers of Commerce"
03 Jul 2015
Verified Rider
JUERGEN WINTERHOLLER
""
01 Jul 2015
Verified Rider
ROB CORT
"The taxi did not turn up at the booked time, when I rang up they said no knowledge of our booking, but eventually sent a taxi so we were late, I got sent through two different return times and both drivers did not know it was already paid and tried to charge us, the return driver was helpful and the only good thing, will not use this service again or recommend to others."
28 Jun 2015
Verified Rider
MS EMMA SHACKLES
"Reliable, professional service!"
14 Jun 2015
Verified Rider
WILLIAM MANNING
"Excellent service from Alpine Taxis"
09 May 2015
Verified Rider
PAUL PAVLI
""
07 May 2015
Verified Rider
MR RAYMOND BOOTON
"Excellent service - love the advanced computer booking service and text notifications. Cannot fault it! Very hppy customer."
05 Apr 2015
Verified Rider
GINA ROBINSON
"Very pleased with the service, kept up to date with the booking and confirmation by phone, mum got home safely, and she was happy for the help with the luggage to the back door."
31 Mar 2015
Verified Rider
DONNA WOOLLANDS
"Fantastic service. I love the text message I receive that tells me my car is on the way and the registration number - makes me feel safe and I use your company every time now with this being one of the main reasons."
08 Mar 2015
Verified Rider
JULIE LUCAS
"Always fantastic service. Use u every time as we can always rely on u. Always professional & polite. Thanku"
30 Dec 2014
Verified Rider
PHILIP CONSTANTINOU
"Very chatty, drove extremely safely, would book again. "
28 Dec 2014
Verified Rider
BENJAMIN SMITH
"Even though I had provided the company with my flight details and requested child seats, the taxi was 1 hour late and had only one ill fitted booster seat. Taxi code offer car seats as a 'best effort' option, Alpine Taxis don't offer them at all so we were lucky to get one. However being an hour late when I sent and SMS to them as soon as the plane had landed too, is unacceptable, especially so when you have children.
To make matters worse, the driver was arrogant, rude, and unapologetic."
27 Dec 2014
Verified Rider
A WRIGHT
"Driver very rude and insulting would not give his name "
21 Dec 2014
General Feedback
DEBBIE MORRIS
"Great service! Will definitely use again!"
04 Oct 2014
Verified Rider
ADAM TAYLOR
"Excellent service, was there early to make sure we were off on time, very approachable driver, clean car, no problems."
03 Oct 2014
Verified Rider
KATIE SIDELL
"My driver was on time and very pleasant :)"
19 Sep 2014
Verified Rider
STEVE JACKSON
"Booking nice and simple with quick online payment, which suited as charging to my company! Just need to wait until the morning now for the pick-up."
17 Sep 2014
Verified Customer
T WILLIAMS
"Do not use this booking service. No confirmation of journey sent. Money paid."
14 Sep 2014
General Feedback
DEAN STOAKES
"perfect service - super - would recommend!"
10 Aug 2014
Verified Rider
LISA DOUTHWAITE
"Polite and helpful taxi driver Thanks"
13 Jul 2014
Verified Rider
DELLAL MCDONALD
"From booking to arriving home the service couldn't have been better."
11 Jul 2014
Verified Rider
RAJENDRAN NAIR
"The driver was on time and was waiting for me. He is a very pleasant gentleman and kept me entertained during the trip. He had no issue with stopping for coffee on the way and even offered to pay for me!! The car was clean and well maintained. FYI I work for JCB in Asia and do come to Rocester for meeting regularly as such will recommend your company for offering me a good value and pleasant service. Thanks "
07 Jul 2014
Verified Rider
RAJENDRAN NAIR
"The driver was on time and was waiting for me. He is a very pleasant gentleman and kept me entertained during the trip. He had no issue with stopping for coffee on the way and even offered to pay for me!! The car was clean and well maintained. FYI I work for JCB in Asia and do come to Rocester for meeting regularly as such will recommend your company for offering me a good value and pleasant service. Thanks "
07 Jul 2014
Verified Rider
MICHAEL SHERRATT
"Would not use anyone else now, good reliable and punctual service, friendly drivers and a good price"
05 Jul 2014
Verified Customer
J HILL
"Very easy online booking service"
01 Jul 2014
Verified Customer
JEFFERY BIDDER
"Very good service,but received two confirmations one from Brownhill and one from
Alpine. Rang Brownhill and then Alpine who
confirmed the booking"
16 Jun 2014
Verified Rider
TRINA CALDWELL
"The taxi didn't arrive and I was left at the airport, late at night. I contacted the taxi firm direct who sent a driver straightaway. The taxi firm had to complain on my behalf. Really bad service and very upsetting."
16 Jun 2014
Verified Rider
JULIE LUCAS
"Brilliant online booking, fast and competitive"
29 Apr 2014
Verified Customer
JOHN TUSON
"Very good service."
08 Apr 2014
Verified Rider
JOHN TUSON
"I have tried to amend my booking to 7 passengers if this can be done at the same price.I I have tried to do this through the User dashboard but I am getting no response. Please can you advise."
01 Apr 2014
General Feedback
DR MONIKA
"Excellent service and clean and friendly drivers love the textback service"
30 Nov 2013
General Feedback
MICHELLE MOORE
"I was not impressed by the service by Alpine Taxis. Car smelled of smoke and the driver was driving too fast and braking sharply. Uncomfortable experience."
25 Nov 2013
General Feedback
MR ANTHONY KENDRICK
"Excellent service, We would have no hesitation in using this company again and will recommend your company to fr
Excellent service. No hesitation in using your company again.
"
17 Sep 2013
Verified Rider
ANDREW KELLAND
"jerky driving with too much accelerationg and braking."
15 Sep 2013
Verified Rider
JUDITH
"Great! "
15 Jan 2016
Verified Customer
LIBBY BULL
"Been with this taxi company before, for a large party, great deals, great service and sort it all out for you! "
13 Jan 2016
Verified Customer
GEORGINA KING
"Booked a taxi and paid immediately with John Port Travel who cancelled our booking leaving us with just over 24 hours left to find another taxi! Not a happy customer. Have attempted to rebook with another company at a higher cost! "
30 Dec 2015
Verified Customer
CHARLIE SMITH
"Very very convenient"
14 Dec 2015
Verified Customer
HARALD FAABERG
"smooth so far :-)"
09 Dec 2015
Verified Customer
SCOTT CARPENTER
"Good service"
23 Nov 2015
Verified Customer
PETER GLOVER
"Very easy to create an account and book"
17 Nov 2015
Verified Customer
STEPHEN MAGUIRE
"Easy to do and straightforward"
04 Nov 2015
Verified Customer
ANDREW LEECH
"taxi co didnt show up and had no record of booking"
30 Oct 2015
Verified Customer
JULIE LUCAS
"Site crashed a couple of times during booking but could be down to our broadband connection."
11 Oct 2015
Verified Customer
STEVE JACKSON
"Booking nice and simple with quick online payment, which suited as charging to my company! Just need to wait until the morning now for the pick-up."
17 Sep 2014
Verified Customer
MICHAEL SHERRATT
"Would not use anyone else now, good reliable and punctual service, friendly drivers and a good price"
05 Jul 2014
Verified Customer
J HILL
"Very easy online booking service"
01 Jul 2014
Verified Customer
JULIE LUCAS
"Brilliant online booking, fast and competitive"
29 Apr 2014
Verified Customer
MARY ASHFORD
"The driver was professional, on time and friendly. "
26 Feb 2021
Verified Rider
SARAH CROOT
"Punctual and on time, only issue on way back was middle seatbelt we couldn’t get to work took about 5 mins to get it to work"
17 Sep 2020
Verified Rider
LOUISE EASTWOOD
"Cancelled within an hour of booking although money taken from my account and still not received a refund 6 days later "
12 Sep 2020
Verified Rider
ANGELO PIRA
"Very good driver "
31 Aug 2020
Verified Rider
ANGELO PIRA
"f"
31 Aug 2020
Verified Rider
LIZZY SMITH
"Friendly driver, arrived early "
03 Aug 2020
Verified Rider
IRINA BOGDANOVA
"Great service . Easy to book online."
18 Jul 2020
Verified Rider
TSVETANKA DIMITROVA
"Good service"
12 Jul 2020
Verified Rider
LYNN DOLMAN
"Great. Will use you again. Thank you very much."
22 May 2020
Verified Rider
RACHEL KIELY
"Excellent service"
26 Sep 2019
Verified Rider
MARIE SHOULDER
"Excellent service, thank you. "
30 Oct 2018
Verified Rider
FRANCESCA FORESI
"Kind and professional drivers, on time and very helpful."
20 Jul 2018
Verified Rider
TAMSIN CYPLES
"Absolutely fine, the taxi's turned up promptly. The only slight confusion was on the return journey, the driver asked if it was going on account.. But we had already prepaid? I put him right and then he seemed OK with this. "
12 Dec 2017
Verified Rider
HARRIET COPPOCK
"Easy & efficient booking process. Great driver - on time & polite
Shame the price is so high as was £14 for just a 3 mile journey...."
07 Nov 2017
Verified Rider
DANICA SPITERI
"My outward journery - birmingham to st george's i was provided with a taxi that smelt of cigarette smoke. I was almost going to be sick by the end of the journey, due to the smell. The driver was very nice however.
Kindly ask if passengers would like a non-smoking taxi or if they have no preference.
The return journey, I needed to change the pick up time, and I called in 10 hours in advance and it was arranged.
However, I felt very cheated when I was told there was a £10 charge.
Next time I will not book a return journey, but leave it for a later stage, as it turned out a more expensive choice when I planned and paid in advance!
"
30 Oct 2017
Verified Rider
PAUL CLARKE
"Could not fault service."
11 Oct 2017
Verified Rider
AMANDA DEEKS
"thank you"
21 Sep 2017
Verified Rider
AMANDA DEEKS
"thank you"
21 Sep 2017
Verified Rider
JENNY NEWMAN
"Overpriced - if I'd realised, I would have called to book a taxi directly on the day as I was charged more than 1/3 more by prebooking. "
11 Sep 2017
Verified Rider
JESSICA SCHOFIELD
"This was my first booking with TaxiCode and I was very pleased. I got a call before my event to provide me with the phone number in case I had any changes to my plans and I thought that was a really nice touch to the service. I couldn't fault TaxiCode at all and I'd definitely use them again."
05 Dec 2016
Verified Rider
NICOLA SHIRLEY
"On time, Clean car , good service"
10 Nov 2016
Verified Rider
SARAH GREEN
"all fine "
16 Sep 2016
Verified Rider
ANNA MESTRES-MISSE
"It was great to be able to easily pre-book the taxis and pay the taxis online. On the day I didn't have to worry about anything, also Alpine taxis were fantastic."
07 Sep 2016
Verified Rider
FIONA SULLIVAN
"This was a really easy to use online booking and paying service and I was impressed with the reliability of the taxis. Everything went as expected, the drivers were punctual and polite and the cars were very clean and comfortable. An excellent service overall, I would definitely use it again."
22 Aug 2016
Verified Rider
DONNA WOOLLANDS
"Fantastic service, and I love the text messaging service with car details it makes me feel safe to travel alone."
22 Aug 2016
Verified Rider
WATHSAL KARUNARATNE
"Excellent service. Will use again."
13 Aug 2016
Verified Rider
ISABELLE ZUCHELKOWSKI
"Very accommodating. On schedule. Friendly. Maybe could be a little more affordable. "
19 Jul 2016
Verified Rider
JOHN CAVEY
"Good service overall and timing, driver and journey were excellent but would like confirmation of booking 24 hours before when the booking was made some time in advance."
26 Jun 2016
Verified Rider
JUSTE DAMBRAUSKAITE
"For a first time in a long, I have been amazed about the taxi service!
I did the booking online - all so smoothly. On the pick up day, the driver called by himself to confirm about the pick up - such a nice and polite person!
Great job!!!
Many thanks for you and all the best!!!"
08 Jun 2016
Verified Rider
GILLIAN BLACK
"would recommend without hesitation!
"
22 May 2016
Verified Rider
MICK HOLME
"Exactly what i needed with both journeys to and from the airport being ontime with proffesional staff."
25 Feb 2016
Verified Rider
JUDITH ENGELSEN-DAUB
"Best cabbie ever! "
19 Jan 2016
Verified Rider
MRS L. BAILEY
"Outward journey arrived 1 hour late had to be chased via text and answerphone. Driver got lost between Swadlincote and Donisthorpe even though he had sat nav.
Return journey driver not waiting at arrivals with name card as arranged had to chase again and find driver ourselves in car park. "
11 Jan 2016
Verified Rider
JOHN POPIKA
"It was a longish journey so nice to have someone that was quite chatty to pass the time with."
22 Dec 2015
Verified Rider
LESLIE EAMES
"Very good service, on time good journey."
21 Dec 2015
Verified Rider
STELLA DOWNS
"Excellent service - on time and reasonable price for the journey"
11 Dec 2015
Verified Rider
DEAN STOAKES
"super!"
03 Dec 2015
Verified Rider
ALAN HOLMES
"Great Service on time and excellent at busy pick up."
06 Nov 2015
Verified Rider
SIMON CLEWES
"Great taxi service app, our taxi arrived on time very clean dropped us off in Nottingham, and picked us up. phoned to change times as cricket finished a day early more than helpful to change times. Will definitely be using the app again and alpine taxis "
10 Aug 2015
Verified Rider
JONATHAN PITCHFORK
"All good but turning up 20 mins early put a bit of unwanted pressure on. Still better that than late!"
06 Aug 2015
Verified Rider
JULIE MITCHELL
"Fantastic this second experience of using Taxicode. Very professional driver, very clean car, excellent price too - journey cannot be faulted and will be using them again."
22 Jul 2015
Verified Rider
JULIE
"Fantastic service and great price."
22 Jul 2015
Verified Rider
FLORIN RADU
""
10 Jul 2015
Verified Rider
EDDIE YOUNG
"Extremely dissatisfied. Will never book again for future business meetings."
09 Jul 2015
Verified Rider
CHRIS PLANT
"I love the booking system through Taxicode
Can I also add that the company provided, Alpine Taxis in Burton, were most efficient and accommodating company I have dealt with over many years of travel.
The driver was a pleasure to meet, the office were as helpful as I could wish for and I will be recommending both taxicode and Alpine taxis to both my business associates and friends.
Chris Plant
Director
Birmingham Chambers of Commerce"
03 Jul 2015
Verified Rider
JUERGEN WINTERHOLLER
""
01 Jul 2015
Verified Rider
ROB CORT
"The taxi did not turn up at the booked time, when I rang up they said no knowledge of our booking, but eventually sent a taxi so we were late, I got sent through two different return times and both drivers did not know it was already paid and tried to charge us, the return driver was helpful and the only good thing, will not use this service again or recommend to others."
28 Jun 2015
Verified Rider
MS EMMA SHACKLES
"Reliable, professional service!"
14 Jun 2015
Verified Rider
WILLIAM MANNING
"Excellent service from Alpine Taxis"
09 May 2015
Verified Rider
PAUL PAVLI
""
07 May 2015
Verified Rider
MR RAYMOND BOOTON
"Excellent service - love the advanced computer booking service and text notifications. Cannot fault it! Very hppy customer."
05 Apr 2015
Verified Rider
GINA ROBINSON
"Very pleased with the service, kept up to date with the booking and confirmation by phone, mum got home safely, and she was happy for the help with the luggage to the back door."
31 Mar 2015
Verified Rider
DONNA WOOLLANDS
"Fantastic service. I love the text message I receive that tells me my car is on the way and the registration number - makes me feel safe and I use your company every time now with this being one of the main reasons."
08 Mar 2015
Verified Rider
JULIE LUCAS
"Always fantastic service. Use u every time as we can always rely on u. Always professional & polite. Thanku"
30 Dec 2014
Verified Rider
PHILIP CONSTANTINOU
"Very chatty, drove extremely safely, would book again. "
28 Dec 2014
Verified Rider
BENJAMIN SMITH
"Even though I had provided the company with my flight details and requested child seats, the taxi was 1 hour late and had only one ill fitted booster seat. Taxi code offer car seats as a 'best effort' option, Alpine Taxis don't offer them at all so we were lucky to get one. However being an hour late when I sent and SMS to them as soon as the plane had landed too, is unacceptable, especially so when you have children.
To make matters worse, the driver was arrogant, rude, and unapologetic."
27 Dec 2014
Verified Rider
DEBBIE MORRIS
"Great service! Will definitely use again!"
04 Oct 2014
Verified Rider
ADAM TAYLOR
"Excellent service, was there early to make sure we were off on time, very approachable driver, clean car, no problems."
03 Oct 2014
Verified Rider
KATIE SIDELL
"My driver was on time and very pleasant :)"
19 Sep 2014
Verified Rider
DEAN STOAKES
"perfect service - super - would recommend!"
10 Aug 2014
Verified Rider
LISA DOUTHWAITE
"Polite and helpful taxi driver Thanks"
13 Jul 2014
Verified Rider
DELLAL MCDONALD
"From booking to arriving home the service couldn't have been better."
11 Jul 2014
Verified Rider
RAJENDRAN NAIR
"The driver was on time and was waiting for me. He is a very pleasant gentleman and kept me entertained during the trip. He had no issue with stopping for coffee on the way and even offered to pay for me!! The car was clean and well maintained. FYI I work for JCB in Asia and do come to Rocester for meeting regularly as such will recommend your company for offering me a good value and pleasant service. Thanks "
07 Jul 2014
Verified Rider
RAJENDRAN NAIR
"The driver was on time and was waiting for me. He is a very pleasant gentleman and kept me entertained during the trip. He had no issue with stopping for coffee on the way and even offered to pay for me!! The car was clean and well maintained. FYI I work for JCB in Asia and do come to Rocester for meeting regularly as such will recommend your company for offering me a good value and pleasant service. Thanks "
07 Jul 2014
Verified Rider
JEFFERY BIDDER
"Very good service,but received two confirmations one from Brownhill and one from
Alpine. Rang Brownhill and then Alpine who
confirmed the booking"
16 Jun 2014
Verified Rider
TRINA CALDWELL
"The taxi didn't arrive and I was left at the airport, late at night. I contacted the taxi firm direct who sent a driver straightaway. The taxi firm had to complain on my behalf. Really bad service and very upsetting."
16 Jun 2014
Verified Rider
JOHN TUSON
"Very good service."
08 Apr 2014
Verified Rider
MR ANTHONY KENDRICK
"Excellent service, We would have no hesitation in using this company again and will recommend your company to fr
Excellent service. No hesitation in using your company again.
"
17 Sep 2013
Verified Rider
ANDREW KELLAND
"jerky driving with too much accelerationg and braking."
15 Sep 2013
Verified Rider
AGNIESZKA
"I booked a taxi online lass then 24 hours before my pick up. Good flexible service, punctual. I recommend without hesitation!"
13 Jul 2016
General Feedback
JOHN DONLON
"Very poor service and rude driver."
08 Apr 2016
General Feedback
DIANE
"I've used Alpine Taxis for over a year now as I don't have much sight. Always a fabulous service very friendly and helpful. Very prompt and goods rates. Also nice that they remember,me when I phone to book, nice touch guys ! Definitely recommend. "
02 Dec 2015
General Feedback
JACKIE
"I have used this company a few times. Always found the staff and drivers help full. Appreciate the conformation texts and vehicle details, reassuring to a female travelling alone. "
03 Oct 2015
General Feedback
A WRIGHT
"Driver very rude and insulting would not give his name "
21 Dec 2014
General Feedback
T WILLIAMS
"Do not use this booking service. No confirmation of journey sent. Money paid."
14 Sep 2014
General Feedback
JOHN TUSON
"I have tried to amend my booking to 7 passengers if this can be done at the same price.I I have tried to do this through the User dashboard but I am getting no response. Please can you advise."
01 Apr 2014
General Feedback
DR MONIKA
"Excellent service and clean and friendly drivers love the textback service"
30 Nov 2013
General Feedback
MICHELLE MOORE
"I was not impressed by the service by Alpine Taxis. Car smelled of smoke and the driver was driving too fast and braking sharply. Uncomfortable experience."
25 Nov 2013
General Feedback